Responsible Gambling in Australia
Gambling should be fun and entertaining. If it's causing problems, help is available. Here's everything you need to know about gambling responsibly.
Need Help? Contact These Resources
Gambling Help Online
Free, confidential support 24/7 for anyone concerned about their gambling or someone else's gambling.
Phone: 1800 858 858
Website: gamblinghelponline.org.au
Gamblers Anonymous Australia
Fellowship of men and women who share their experience, strength and hope with each other.
Website: gamblersanonymous.org.au
Set Limits
- • Decide how much money and time you'll spend before you start
- • Use casino deposit limits and self-exclusion tools
- • Never gamble with money you need for essentials
- • Set a loss limit and stop when you reach it
Warning Signs
- • Spending more time or money than intended
- • Chasing losses or gambling to win back money
- • Borrowing money to gamble
- • Neglecting work, family, or personal responsibilities
- • Feeling anxious or guilty about gambling
Keep It Fun
- • Treat gambling as entertainment, not income
- • Take regular breaks during gaming sessions
- • Don't gamble when upset, stressed, or depressed
- • Balance gambling with other activities and hobbies
Casino Tools
- • Set deposit limits in your casino account
- • Use loss limits and session time limits
- • Self-exclude if you need a break (24 hours to permanent)
- • Access your gaming history to track spending
What Does Responsible Gambling Mean in Practice?
Responsible gambling means maintaining control over your gambling activity – both financially and behaviourally. The house edge ensures casinos profit long-term; understanding this mathematical reality helps frame gambling as entertainment with a cost, not an income opportunity.
How Can You Recognise Problem Gambling?
Problem gambling is clinically defined using the DSM-5 criteria. Four or more of these symptoms within 12 months indicates gambling disorder:
- Needing to gamble with increasing amounts to achieve the same excitement
- Restlessness or irritability when attempting to reduce gambling
- Repeated unsuccessful efforts to control, cut back, or stop
- Frequent preoccupation with gambling (reliving past experiences, planning next session, thinking about funding)
- Gambling when feeling distressed (helpless, guilty, anxious, depressed)
- Chasing losses – returning after losing to try to win it back
- Lying to conceal gambling involvement
- Jeopardising significant relationships, jobs, or opportunities due to gambling
- Relying on others to provide money to relieve desperate financial situations caused by gambling
If you recognise these patterns, professional support is available. Gambling disorder is treatable with cognitive-behavioural therapy showing strong efficacy.
What Practical Limits Should You Set?
How to Set Financial Limits
Before gambling, determine your loss limit – the maximum you'll lose in a session. This amount should meet these criteria:
- Not needed for rent, bills, food, savings, or debt repayments
- Losing it won't affect your ability to meet financial obligations
- You've mentally written it off as an entertainment expense
Use casino deposit limits to enforce this mechanically. Daily, weekly, and monthly limits prevent in-the-moment decisions to deposit more.
How to Set Time Limits
Time distortion is common during gambling – hours feel like minutes. Set a phone alarm for session length. Most casinos offer session time limits that log you out automatically, and reality check pop-ups showing session duration and net position.
Take mandatory breaks: 10 minutes every hour helps maintain perspective and decision-making clarity.
How to Use Casino Self-Management Tools
Licensed casinos must provide responsible gambling tools. Use them proactively:
- Deposit limits: Set before you need them – you can't increase them instantly (cooling-off periods apply)
- Loss limits: Automatically stops play when reached
- Wagering limits: Caps bet sizes
- Session time limits: Forces logout after set duration
- Self-exclusion: Blocks access for 24 hours to permanent periods
- Reality checks: Periodic pop-ups showing session statistics
Which Behaviours Indicate Increasing Risk?
These patterns suggest gambling is becoming problematic:
- Chasing losses: Depositing more after losing to "win it back"
- Gambling under emotional distress: Using gambling to cope with negative feelings
- Gambling while intoxicated: Alcohol impairs judgment and increases risk-taking
- Borrowing to gamble: Using credit cards, loans, or asking others for gambling funds
- Gambling as primary leisure activity: Replacing other interests and social activities
- Secretive behaviour: Hiding gambling activity from partners or family
If you notice these patterns, consider speaking with a counsellor or using self-exclusion tools.
What Strategies Help Maintain Control?
Practical approaches that work:
- Set limits before each session and treat them as non-negotiable
- Never gamble with money allocated for other purposes
- Keep gambling separate from alcohol consumption
- Balance gambling with non-gambling activities and relationships
- Review your gambling history monthly (casinos provide transaction records)
- Accept that losses are the expected outcome – wins are the exception
- Never view gambling as a solution to financial problems
How Can You Help Someone With Gambling Problems?
If you're concerned about someone's gambling:
- Approach the topic non-judgmentally – focus on behaviour impacts, not character
- Express concern using specific observations ("I've noticed...") rather than accusations
- Don't lend money or cover gambling-related debts – this enables continued gambling
- Encourage professional help without ultimatums
- Protect your own finances (separate accounts if necessary)
- Consider support for yourself through organisations like GamAnon
What Support Services Are Available in Australia?
Free, confidential support services:
- Gambling Help Online: 1800 858 858 (24/7) – counselling, information, referrals
- Gamblers Anonymous: Peer support groups across Australia
- GamAnon: Support for family and friends of problem gamblers
- Financial Counselling Australia: 1800 007 007 – help with gambling debts
These services are staffed by trained counsellors. Calling doesn't commit you to anything – it's a starting point for understanding your options.
Why Does the House Always Win Long-Term?
Mathematical reality: every casino game has a built-in house edge. On average:
- Pokies: 3-10% house edge (you lose $3-$10 per $100 wagered on average)
- Roulette (European): 2.7% house edge
- Blackjack (with strategy): 0.5% house edge
Short-term wins occur due to variance, but the longer you play, the closer your results approach the mathematical expectation – a loss. This isn't pessimism; it's probability theory. Treat any wins as fortunate variance, and budget for gambling as you would any entertainment expense with no expected return.